Web Summit 2025 in Lisbon, in One Piece Chopper and Ace hats.About Us
Team Information
Airi.chat is built by a small team focused on official WhatsApp campaigns, AI follow-ups, and reliable customer engagement workflows. Key members:
- Aisulu Kalshabekova (Co-Founder & CEO) Co-founder focused on customer success. She saw the problem inside a large bank in Kazakhstan, where 50+ analysts handled one complaint-classification and ticketing flow.
LinkedIn - Samat Kalshabekov (Co-Founder & CTO) Co-founder focused on product UX, developer experience, and reliable systems.
LinkedIn - We are still early, close to customers, and learning fast toward product-market fit.
What Airi.chat does
Airi.chat is a WhatsApp-first customer engagement platform for teams that send campaigns and need every reply to become the next useful action. We connect the official WhatsApp Business Platform with templates, Flows, automations, customer lists, analytics, and AI-assisted follow-ups across WhatsApp, Instagram, Telegram, email, and web chat.
Problems we solve:
- Marketing and support teams sending WhatsApp broadcasts from scattered tools without a reliable follow-up loop.
- Campaign replies, opt-ins, missed handoffs, and buying signals disappear across inboxes.
- Manual segmentation and reply review slow down the next campaign or follow-up.
- E-commerce, SaaS, fintech, education, and consumer services companies that use WhatsApp for customer engagement.
- Growth, retention, sales, support, and CX teams sending high-volume WhatsApp campaigns and needing safe automation, templates, Flows, and human handoff.
Airi.chat helps businesses move from one-off sends to measurable two-way campaigns: launch the broadcast, read replies, segment the audience, and follow up with context.
Our Other Product
If you want to understand why your app is slow because of wrong indexing in a cloud DBMS like Supabase, you might find this tool useful.