About Us

Team Information

Airi.chat is built by a small team working on official WhatsApp campaigns, AI replies and follow-ups. Key members:

• Aisulu Kalshabekova (Co-Founder & CEO) Co-founder who leads customer success. She saw the problem at a large bank in Kazakhstan, where more than 50 analysts sorted complaints and opened tickets by hand.
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• Samat Kalshabekov (Co-Founder & CTO) Co-founder responsible for product UX, developer experience and system reliability.
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• We are still early and work closely with our customers on the way to product-market fit.

What Airi.chat does

Airi.chat helps businesses sell through WhatsApp. You send campaigns through the official WhatsApp Business Platform, answer customers yourself or with AI, and follow up with the people who replied. Templates, WhatsApp Flows, customer lists and sales analytics are built in, and Instagram, Telegram, email and web chat work in the same workspace.

Problems we solve:

• WhatsApp campaigns go out from different tools, and replies don’t get a timely follow-up.
• Replies, opt-ins and purchase signals get lost between inboxes.
• Segmenting customers and reading replies by hand slows down the next campaign.
• Online stores, SaaS, fintech, education and service companies that talk to customers in WhatsApp.
• Marketing and sales teams that send large WhatsApp campaigns and want automation with a person ready to step in.

With Airi.chat, a campaign doesn’t end at the send. You see who replied, sort the audience by their answers and follow up with context.