Analyze and engage customers

Status: Draft

Draft guide for segmenting customers, analyzing responses, and continuing conversations from the same workspace.

Purpose

Explain how WhatsApp replies become useful customer signals inside Airi.

Overview

Draft text will describe the response-analysis workflow after a campaign send.

Keep the final copy centered on what teams can read, decide, and act on.

Customer signals

Draft text will explain reply intent, segmentation, and handoff signals in plain language.

How Airi fits

Draft text will connect analytics, conversations, and follow-up decisions in one workspace.