WhatsApp for Business integration on video:

WhatsApp Business API integration in Airi.chat

Connecting WhatsApp Business lets you route every message from your customers into a single Inbox (operator panel) in Airi.chat for omnichannel support.

Connecting a business number

Because Airi.chat is an official Meta tech provider, the integration is fully official and transparent.

Main steps to connect:

1. Preparation: Make sure you have access to the Facebook business account that your business phone number will be linked to.

2. Account linking: The connection flow goes through authorization in your Facebook account.

3. Activation: To finish the integration and bind the device, you will need to scan the QR code provided by the system.

What you get after integration: WhatsApp Flows

After a successful WhatsApp Business API connection, you can create WhatsApp Flows. This is a built-in automation tool that runs right inside the customer's messenger.

What WhatsApp Flows lets you do:

• No-code setup: You can build complex interactive journeys without writing code.

• Process automation: Set up flows for onboarding new users, subscription renewals, or upsells directly inside a WhatsApp conversation.