Active integrations you can connect right now
This page lists the integrations that are currently active in Airi.chat and explains what each one is best for.
Currently active integrations
These integrations are live and supported today. Connect one first, validate your flow, then expand.
Connect WhatsApp Business
Best for: Official customer support lines and high-volume inbound chats.
What you get
- Connect WhatsApp Business account into one shared inbox
- See messages and analytics in your support workflow
- Use AI coaching and knowledge-grounded replies
Connect Telegram chats and groups
Best for: Fast launch and bot-based support operations.
What you get
- Connect Telegram bot and route chats to Airi
- Validate token and configure webhook in-app
- Track conversations with tags and QA context
Connect Instagram Direct Messages
Best for: Handling inbound Instagram DMs from social traffic.
What you get
- Connect Instagram professional account via Meta
- Receive DMs in the same operational workflow
- Apply AI-assisted suggestions and response standards
Connect your email inbox through Postmark for bulk emails and more
Best for: B2B teams running campaigns from their own verified domains.
What you get
- Connect Postmark with platform-managed setup from your workspace
- Add DKIM and Return-Path DNS records using in-app instructions
- Send campaigns only after verification is confirmed
Add chat widget to your website
Best for: Website support and pre-sales chat.
What you get
- Embed Airi web chat widget on your website
- Collect and process conversations in real time
- Connect widget traffic with tags, QA, and insights
How to connect integrations
Choose your first active channel
Pick one integration that matches your current support flow and launch that first.
Prepare credentials
Get required access (token, Meta permissions, or DNS control for your sending domain) before opening integration settings.
Connect and run a live test
Complete setup in the app and send a real message to verify end-to-end delivery.
Scale to other active integrations
After the first channel is stable, connect additional active integrations one by one.
Ready to connect an integration?
Open your workspace and start with one active integration today.
Start with your highest-volume channel first for the fastest operational impact.