Built for modern CS operations
AI copilot for high-volume customer service
Connect WhatsApp, Telegram, Email, and web chat. Airi.chat classifies every conversation, coaches agents in real time, and turns support traffic into retention insights.
- Auto-classify every customer conversation in real time
- Coach agents while they are replying, not days later
- Turn support traffic into retention and product insights
Live product feed
Works with your current stack
WhatsAppTelegramEmailWeb ChatKnowledge BaseReal-time Coaching
0Messages analyzed
0Conversations processed
0AI coaching sessions
0Insights generated
How it works
From incoming chats to actionable decisions in 3 steps
Connect channels
Plug in WhatsApp, Telegram, Email, and web chat without changing your current support flow.
Classify and coach
Airi tags conversations, detects urgency, and suggests better replies while agents are in-chat.
Decide with confidence
Use live dashboards and trends to improve SLA, reduce churn risk, and align product priorities.
Product capabilities
Everything your team needs to run support as a measurable system
Works with
your existing channels
Plug in channels in minutes and keep your current support flow.
Coming soon: Teams, Intercom, Discord
Ideal customer profile
Built for support teams that treat conversations as growth data
Best fit if
- ✓You run support with multiple agents
- ✓You handle more than one chat channel
- ✓You need live visibility into support quality
- ✓You want AI-assisted replies and coaching
- ✓You are scaling support operations
- ✓Manual QA and reporting are too slow
Not a fit if
- ✗You only run low-volume email support
- ✗You need a full helpdesk replacement
- ✗You require heavy on-prem customization
- ✗You only need phone call analysis
- ✗You do not operate chat-based support
Launch your support copilot in minutes
$49 per manager/month. Unlimited chats and AI interactions.